FAQs
How can I get in contact with OzLand Hub?
Need a hand or have a question? The best way to reach us is through the Contact Us page at the top of our website. One of our friendly team members will get back to you within 24–48 hours.
Where are the products located and shipped from?
All our products are stocked and shipped right here in Australia. Depending on availability and demand, orders are dispatched from our warehouses located in Victoria or New South Wales.
What types of payment do you accept?
We accept all major payment options — including credit cards, PayPal, and popular Buy Now, Pay Later services available throughout our site.
Is delivery free?
Yes! We offer fast and free shipping Australia-wide on every order — no hidden fees, no surprises.
What if my order is delayed?
Occasionally, there may be a delay in delivery. If you're wondering where your order is:
- Check our Shipping Information page for the latest updates.
- Review your Shipping Confirmation email (don’t forget to check your spam/junk folder!).
Still need help? Feel free to contact us through our Contact Us page and we’ll look into it for you.
What currency is the store in?
All products displayed on our website are in AUD.