Shipping Information

A Message To You

 

We know you're eager to receive your order — and we’re working hard to get it to you as quickly as possible.

All our products are stocked and shipped from within Australia, primarily from warehouses in Victoria or New South Wales, depending on stock availability and demand. Our dedicated team processes all orders within 24 hours of purchase (up to 48 hours during holidays or peak periods).

Delivery Timeframes
You can typically expect to receive your order within 4–14 business days, excluding any courier-related delays. While most deliveries arrive on time, delays can occasionally occur during high-demand periods. We appreciate your patience and understanding if your order arrives toward the later end of the timeframe.

Shipping Confirmation & Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow your parcel every step of the way.

Australia-Wide Fast & Free Shipping
We offer fast and free delivery across Australia on all orders — with no minimum spend, unless otherwise stated.

Need Help?
If you have any questions about your order, feel free to reach out via our Contact Us page with your order number. A member of our friendly team will get back to you within 24–48 hours.

Please Note
While our products are shipped from Australia, they are manufactured overseas — typically in China — to ensure we can offer you great value at affordable prices.

Thanks for shopping with us — we truly appreciate your support!